Signs Your Watch Needs Professional Attention

At Robsons Jewelers, we believe your timepiece is more than just a way to tell time—it's an extension of your style, a precision instrument, and often, a treasured heirloom. Whether it’s a Swiss chronograph, a sleek automatic, or a vintage classic passed down through generations, every watch deserves proper care.

But how do you know when it’s time to bring your watch in for a professional check-up?

Here are some key signs your watch may be trying to tell you it needs attention:

1. It’s Losing or Gaining Time

Even the finest movements can falter. If your mechanical or automatic watch is consistently running fast or slow—by more than a minute a day—it’s time for a service. This could be due to magnetism, dried lubricants, or internal wear. Don’t ignore the early signs; small inaccuracies can point to bigger problems ahead.

2. Moisture Under the Crystal

A foggy crystal or visible condensation is a red flag, especially for water-resistant models. Moisture inside the case can corrode delicate parts and ruin the movement. Bring it in immediately if you notice any water intrusion—time is of the essence.

3. The Crown or Pushers Feel Loose or Stiff

The crown and pushers should turn smoothly and click with confidence. If they feel unusually loose or stiff, there may be internal misalignment or debris. Forcing them could cause damage, so let a professional assess the issue.

4. It’s Making Strange Noises

A healthy mechanical watch should run nearly silent. Clicking, grinding, or rattling sounds are abnormal and could indicate something has come loose or is wearing down. Bring it in before a small noise turns into a major repair.

The Second Hand Jumps or Skips

Quartz watches are known for their precise tick. If you notice the second hand jumping in irregular intervals or skipping altogether, the battery may be low—or the movement might be compromised. Replacing the battery in time can save you from replacing the whole movement later.

It Hasn’t Been Serviced in Years

Even if your watch seems to be running fine, most manufacturers recommend a full service every 3 to 5 years. Over time, oils dry out, gaskets age, and microscopic wear adds up. Preventative care keeps your timepiece accurate and extends its lifespan.

The Bracelet or Clasp Feels Unstable

A loose bracelet or a clasp that doesn't secure properly isn’t just annoying—it’s a risk to your watch. One slip and your timepiece could be damaged or lost. We can reinforce or replace worn parts to keep your watch secure and comfortable on your wrist.

Trust Robsons: Where Time Meets Craftsmanship

At Robsons Jewelers, our watchmakers are trained to service luxury brands with the utmost care and precision. From routine maintenance to complex repairs, we treat every watch like a work of art—because it is.

If your watch is showing any of these signs, don’t wait. Bring it to Robsons for a professional evaluation. We’ll ensure your timepiece keeps ticking beautifully for years to come.