Professional Jewelry Appraisal

100 Years of Trust – Serving Baytown families since 1926. In-House Master Jeweler – All design, casting, and stone setting are done onsite. GIA Graduate Gemologist & DCA-Certified Staff – Expertise you can trust. Fast Turnaround – Most projects completed within 3 weeks. Personalized Service – Your vision, our craftsmanship.

Yes! Many customers bring in family stones or heirloom diamonds to be incorporated into a new design. We’ll evaluate them to make sure they’re suitable for the setting and then create a piece that gives them new life.

Yes! We’ll show you a CAD rendering and/or wax model so you can approve the design and make any changes before we move forward.

Yes. We offer 12-month interest-free financing on custom jewelry, as well as other flexible payment options.

We specialize in all types of jewelry — from engagement rings and wedding bands to necklaces, bracelets, earrings, and even custom men’s pieces.

Our process is simple and guided from start to finish: Consultation – Bring us your ideas, sketches, or inspiration photos. CAD Design – We’ll create a 3D computer rendering for your approval. 3D Printing & Wax Model – See your design come to life in a physical model. Casting & Setting – Our in-house master jeweler casts and hand-sets your stones. Final Piece – Your finished jewelry is polished, inspected, and ready to wear.

Absolutely. All of our custom jewelry comes with our lifetime warranty against manufacturing defects, as well as free lifetime cleaning and inspections.

Pricing depends on materials, gemstones, and complexity of design. Since everything is done in-house, our custom work is often more affordable than you’d expect. We’ll provide a detailed estimate before we begin so there are no surprises.

Most custom designs take about 2–3 weeks from concept to completion. More intricate projects may require extra time, but we’ll give you a timeline up front so you know exactly when to expect your piece.

Not at all! Many customers come to us with just a style idea or a few inspiration photos. Our designers will walk you through options and help refine your vision into a finished piece you’ll love.

Bring it back to us, we’ll re-weld it.

Yes, it can be snipped off with scissors.

As long as you want!

Yes, it can be cut off before MRIs and reattached later.

No appointment is necessary. You can walk in during our regular store hours and we’ll evaluate your gold on the spot.

Yes. Texas law requires a valid government-issued photo ID (such as a driver’s license or passport) for all gold and precious metal transactions.

Our DCA (Diamond Council of America) certified team carefully inspects and weighs your items in front of you. We test the gold to verify its karat purity (10K, 14K, 18K, etc.), then calculate today’s market value based on weight and purity.

Yes, we also purchase platinum, and gold jewelry or scrap gold.

We buy all types of gold jewelry including 10K, 14K, 18K, 22K, and 24K gold. This includes rings, chains, bracelets, earrings, broken pieces, dental gold, and more.

No. In addition to gold jewelry, we also purchase scrap gold, lab grown diamonds, Rolex and omega watches. If it’s real gold, we’ll make you an offer.

That’s not a problem—we buy gold in any condition. Broken chains, missing stones, single earrings, or scrap pieces still carry value.

Yes. If your piece has diamonds or other valuable gemstones, we’ll evaluate those separately and include their value in your offer.

You’ll receive immediate payment, right on the spot, once you accept our offer.

Robson’s Jewelers has served the Baytown community for nearly 100 years with an A+ BBB rating and trusted reputation. We use transparent testing and provide honest, upfront offers based on current gold market prices.

No obligation at all. We’ll give you a fair market offer, and you’re free to decide whether or not you’d like to sell.

Yes — repairs are seamless and polished.

Most start at $65–$95 (varies by metal/design).

Most 7–10 business days; some same-day.

Yes, all work is secure and often done on-site.

No — walk-ins welcome.

Yes, every repair includes cleaning & inspection.

Yes, we restore heirlooms carefully.

Yes, diamonds and colored gems matched & replaced.

Yes, we can tighten stones quickly.

Starts at $35; quotes given after inspection.

Yes, all repair work is guaranteed.

Yes, restringing & knotting available.

100 years of trust, expert jewelers, and GIA gemologist on-site.

Yes, gold, platinum, silver, and more.

Yes, for many simple jobs.

Yes, from batteries to full overhauls.

Yes, soldering and clasp replacement available.

Rings, chains, bracelets, earrings, watches, pearls — most pieces.

Yes, we retip, rebuild, and replace prongs.

Yes, up or down, seamless finish.

We’ve served the Baytown area for 100 years with honesty, quality, and craftsmanship. We’re family-owned, highly rated (A+ BBB, Best Jewelry Store 2025), and stand behind everything we sell.

No appointment is necessary! You can walk in anytime during business hours. If you’d like a private consultation for an engagement ring or custom design, we recommend booking ahead.

We recommend professional cleaning and inspection every 6 months. Stop by anytime for free cleaning.

Yes! We design, CAD, 3D print, and cast in-house. Most custom pieces are ready in about 3 weeks.

Yes — including Le Vian, Lafonn, Bulova, Rembrandt Charms, Glock watches, and more.

Every staff member is Diamond Council of America certified. We also have a GIA Graduate Gemologist and a master jeweler on-site.

Our appraisals are $135 for the first item, $95 for each additional item, and $75 each after the fifth.

We specialize in engagement rings, custom jewelry design, repairs, appraisals, pearl restringing, Rolex and watch repair, and more.

We carry Akoya, freshwater, South Sea, and Tahitian pearls. We also restring pearls in-house.

Yes, we work with insurance companies to replace lost or stolen jewelry.

Yes, we offer 12 months interest-free financing (with approved credit).

Yes, we carry both natural and lab-grown diamonds. We’ll explain the differences so you can choose what fits your budget and style.

Most repairs take 7–10 business days. Watch repairs can take a little longer depending on parts.

Yes! We service most watch brands, including Rolex. Repairs include batteries, crystals, crowns, gaskets, and full movement overhauls.

Absolutely. We handle ring sizing, prong work, stone replacement, chain repair, soldering, polishing, and more. Repairs are done on-site by our master jeweler.

Every piece comes with a lifetime warranty against manufacturing defects, plus free cleanings and inspections.

Typically 1–3 business days. We also offer same-day service by request.

We’re located in Baytown, TX (ZIP 77521). Hours: Mon–Fri 10am–6pm, Sat 10am–3pm. Closed Sundays.

Yes, we buy gold, diamonds, and estate jewelry. We’ll evaluate your pieces and make a competitive offer.

Yes! We offer diamond trade-in and upgrade options toward a new purchase.

Yes. Our appraisals meet industry standards and are accepted by all major insurance companies.

Not always. Simple items can often be done while you wait by appointment. More complex pieces may need to stay with us for detailed grading and documentation. All items left are fully insured and secured in our vault.

Our fees are based on time and expertise, not the value of the jewelry. Pricing is simple: $135 for the first item $95 for each additional item (up to 5) $75 per item once you have more than 5 pieces We’ll always confirm your total before starting so there are no surprises.

Most appraisals can be completed within 1–3 business days depending on the complexity of the piece. Same-day or rush service may be available on request.

Values change over time with the market price of gold, diamonds, and gemstones. We recommend updating your appraisal every 2–3 years to make sure your insurance reflects today’s replacement value.

An appraisal is a professional evaluation of your jewelry that provides an accurate description, quality grading, and current market value. It’s a legal document you can use for insurance, estate planning, resale, or personal knowledge.

No. A lab report (like GIA) describes the diamond or gemstone only. An appraisal includes both the gem details and the overall market replacement value of the entire piece.

Most people need an appraisal for insurance coverage to protect against loss, theft, or damage. Others need it for estate settlement, divorce, donations, or to know the fair resale value.

Yes. We appraise all fine jewelry and watches, regardless of where it was purchased.

Each appraisal includes: A detailed description of the piece (metal type, gemstones, design). Stone measurements, weights, and grades (color, clarity, cut). Professional photographs. Current replacement value. A signed report by our GIA Gemologist and certified appraiser.

Common services include: - Battery replacement - Gasket & pressure testing - Crystal replacement - Stem & crown repair - Band resizing - Movement cleaning/oiling/adjustment (COA) - Full overhauls and restorations

Yes. We partner with a certified specialist who provides expert repairs for Rolex, Omega, and other luxury timepieces. All work is handled with precision, care, and attention to brand standards.

Yes, in most cases battery replacements can be done while you shop. We'll also inspect the gasket and seal to ensure your watch stays water resistant when needed.

Absolutely. We always provide a detailed estimate before any major repair begins. We'll contact you for approval once we have the cost from our certified watchmaker.

Walk-ins are always welcome during business hours! However, for detailed watch evaluations or vintage pieces, an appointment may help us serve you better.

Basic services like battery replacements or strap adjustments can be done the same day. For movement work or full overhauls, the timeline is typically: - Estimate: 7-10 business days - Repair (after approval): Another 7-10 business days

We repair most watch brands and styles, including quartz, automatic, and mechanical watches. From vintage pieces to modern smartwatches, we've got you covered. We also specialize in luxury brands like Rolex, Omega, and Bulova.

Yes, we do! We handle many vintage and heirloom pieces with special care. Some older parts may require additional sourcing time.

Yes! All completed watch repairs come with a 1-year warranty covering the work performed, giving you peace of mind.

Yes. We can check gaskets and perform water-resistance tests to help ensure your watch stays sealed and safe.

Yes, we do! We only use recycled gold and source our materials through longtime partners who are approved through the Kimberley Process. Our suppliers only work with conflict-free diamonds, and we offer lab-grown diamonds as well.

Comfort fit is rounded on the inside, making it easier to slide on and off. All of our rings are made with comfort fit unless you specifically request otherwise. Comfort fit runs slightly smaller, so if you are an 8 in a regular fit, you may be closer to a 7.5 or 7.75 in comfort fit.

Montage Jewelry Care covers accidental damage, mechanical breakdown, and wear-related issues during normal wear. It also includes specific maintenance repairs. Homeowner's insurance covers loss, theft, fire, or mysterious disappearance. Montage Jewelry Care complements homeowner's insurance by covering gaps.

If your ring does not fit, please contact us. It will take approximately 1-2 days to complete the ring sizing.

Because everything about the process is custom, you tell us your budget and we will adjust the quality of materials to accommodate it. Every piece is made in-house, so we have all the power over the materials going into your piece. You can work with our designers as long as it takes, never at an additional cost. So no, custom is not more expensive than a ready-made piece, unless you want it to be.

Rhodium plating is necessary to achieve a bright white finish on white gold. White gold’s true color is off white. Since gold comes out of the ground yellow, we add white alloys to it to create white gold. Since we can never achieve a perfect bright white, white gold gets plated with a thin coat of rhodium, a rare metal that is a member of the platinum group. Our rhodium plating price starts at $97 which includes the necessary polish before a piece is plated.

First, have a budget in mind, and the style you’re looking for. Find some inspiration pieces you and your future fiancé like. If you don’t know what kind of rings they like, ask their friends and family to help, and check if they have a Pinterest board of rings. Then, using the budget and style, talk to our designers more in-depth about metal choices, gemstone choices, and more.

Yes, we offer repair services for various types of jewelry. We also us laser weld technology that is 250 times stronger than traditional torch soldering.

No. We frequently create fashion rings as well as necklaces, bracelets, and earrings. These can also be fully customized

We offer a lifetime warranty through Montage that cover sizing, Platinum plating, wear and tear, missing side stones and the center stone. 100% of the ring with no questions asked. However our warranty does not cover complete loss. In this case we suggest getting the jewelry insured via jewelers mutual insurance company.

Yes, we provide financing options to make your purchase easier. Synchrony (12 months with 0 interest and no money down) and a lease to own option)

After discussing the design, we will send you computer renderings of your piece. This includes 2 free revisions. After that, there is a fee for designing. If we change the design completely after the first full design plus 2 revisions, there will be a $150 charge

appraisal is provided with every piece of jewelry over $1500. Please contact us for more information.

We offer an amazing cleaner that is safe on all jewelry and gemstones called Lavish. You can buy it in store. For silver, we sell a special polishing cloth.

We will only deliver you a finished product that we are proud of. We work closely with you throughout the process and require your approval at every step so we are all on the same page and you are 100% satisfied with your design. If for any reason you are displeased with your jewelry piece when you receive it, let us know and we will fix or remake it at no cost to you.

The timeline can vary depending on material availability and design complexity but on average, custom design takes about 2-5 weeks from start to finish.

A synthetic diamond or gemstone has essentially the same chemical composition, crystal structure, optical and physical properties of its natural counterpart. The main difference is that one is grown in a lab in a matter of months or years, and the latter is formed deep inside the earth over the course of millions of years.

For semi custom jobs, which include designs that are slight alterations from our original designs, the minimum is $1000. For fully custom or ornate jobs, the minimum is $1500

Wear your jewelry with pride and not worry! With the purchase of a Montage Jewelry Care plan, your covered item can remain beautiful for years to come. Sizings, Stones and more are all covered, 100%

We offer a wide range of jewelry, including engagement rings, necklaces, bracelets, and custom designs.

In a sense, yes. While Robson’s Jewelers owns the rights to all of our designs, if your custom design is made uniquely for you and very distinct, we are not going to duplicate it. However, for more simplified settings and motifs, we cannot guarantee that the ring will not be recreated and as a courtesy to you we will always try to alter it slightly.

We love to work with your heirloom stones that are from family jewelry. We will do very detailed inspections before we work with your family heirloom stones to guarantee that they can withstand rework without chipping or breaking.

Robson’s Jewelers wants you to love your new purchase. If however you need to return an item we are here to help. We don’t offer refunds, however you do have 14 days of the date of purchase to exchange the unused or unworn item for something else. (This does not include special order or custom items)

Absolutely! Please fill out the form above, and we’ll arrange a consultation at your convenience.

We offer a lifetime warranty through Montage that cover sizing, Platinum plating, wear and tear, missing side stones and the center stone. It does not cover complete loss.

Yes. We do resizing, repairs, laser engraving, appraisals and certifications. Whether you need a cleaning, a stone reset, a watch battery replaced, or a piece completely rebuilt, we can do it. Even Complicated watch repairs.

The cost of the Montage Jewelry Care plan varies depending on the price of the item purchased. Once purchased, there are no hidden fees or deductibles. Shipping charges for repairs are also included with the plan.

We understand sizing can be tricky. Resizing is complimentary the first time on all rings within 60 days of purchase. However, conditions apply to eternity bands because some cannot be resized. In those cases we need to make absolutely sure that we have the correct size before we create the ring. You can purchase a Montgage care plan to cover 100% of the ring going forward.

We will gladly customize one of our pieces to fit you and your style. We do revise designs from other stores as long as the image is not trademarked, we will also make some simple modification to its not an exact duplicate. We specialize in custom design.

Yes! We give you 100% back in your pocket! We offer upgrades on all diamonds as long as they were purchased through us and still have their GIA or AGS certificate. The full value of your original diamond is applied to the upgraded diamond. You must double the diamonds value to get the full original purchase amount.

All ring orders come with one complimentary ring resizing to within one full size. All jewelry is covered under warranty for life against manufacturer defects from Montage warranties. Normal wear and tear and abuse/accidental damage IS covered under this policy. All custom orders are nonrefundable. Once jewelry is completed, balance is required upon completion.

The same custom process of working with a designer and building 3D models applies to wedding rings, as well. We will use the exact measurements of your engagement ring to build your wedding band around it according to the design you want.

There are a few reasons to opt for a synthetic gem over a natural gem. For one, it is a lot more cost effective to go synthetic. Another reason is that it can be a more ethical decision in the way that you are not directly contributing to the mining industry issues and conflicts. That is not to say that it is the only ethical option as there are many ways to leave a positive impact on the mining industry by opting for a natural.

This is very common for silver jewelry and it is called tarnishing. The good news is that tarnish only occurs on the surface and can be polished away. If you want your white metal jewelry to not tarnish, opt for white gold or platinum- neither of these metals will tarnish.

Absolutely not! Our signature laser lock spark is completely safe and cannot harm your wrist or skin in any way.

Yes! Should you want to remove your permanent bracelet, it can easily be removed at home with a common pair of scissors.

We recommend allowing 30 minutes for your forever bracelet bar reservation. This will give you time to choose & purchase your chain and receive your new bracelet. Because we also operate on a walk-in basis, we cannot predict wait times or how many people will be in front of you in line when you arrive. For faster service please book an appointment.

Yes, the TSA does not ask you to remove fine jewelry when you go through security. People with our permanent bracelets have been through airports with no problem.

This is dependent on your lifestyle, but you can keep it on for years if you'd like. If your permanent bracelet breaks or stretches, we will do our best to repair it.

Our metal smiths will weld on a custom fit bracelet to your wrist using a painless, quick and easy process. Because the bracelet is welded on, it does not have a clasp and therefore will "permanently" stay on until you decide to remove it.

No, we offer gold filled, 14k white/yellow/rose and anti-tarnish sterling silver.

Our bracelets range in price from $36 to $334 depending on the chain style you choose. This price includes both the bracelet and the laser lock spark service.

Yes, our handmade gold filled chain is ok to be submerged in water or come in contact with lotions, sunscreens, etc. They will not tarnish. We also sell 14k white, rose and yellow gold bracelets upon request.