Yes we do! We only use recycled gold, and we source our materials through longtime partners who are approved through the Kimberley Process. Our suppliers only work with conflict-free diamonds, and we offer lab grown diamonds as well.

Comfort fit is rounded on the inside, making it easier to slide on and off. All of our rings are made with comfort fit unless you specifically request otherwise. Comfort fit runs slightly smaller, so if you are an 8 in a regular fit, you may be closer to a 7.5 or 7.75 in comfort fit.

Montage Jewelry Care offers repair or replacement coverage due to accidental damage, mechanical breakdown or wear-related issues occurring during normal wear. Montage Jewelry Care also offers coverage for specific maintenance repair during the life of the Agreement. Homeowner's insurance covers against loss, theft, fire, or mysterious disappearance. Montage Jewelry Care covers the gaps in homeowner's insurance, making our plans the perfect complement.

If your ring does not fit, please contact us. It will take approximately 1-2 days to complete the ring sizing.

Because everything about the process is custom, you tell us your budget and we will adjust the quality of materials to accommodate it. Every piece is made in-house, so we have all the power over the materials going into your piece. You can work with our designers as long as it takes, never at an additional cost. So no, custom is not more expensive than a ready-made piece, unless you want it to be.

Rhodium plating is necessary to achieve a bright white finish on white gold. White gold’s true color is off white. Since gold comes out of the ground yellow, we add white alloys to it to create white gold. Since we can never achieve a perfect bright white, white gold gets plated with a thin coat of rhodium, a rare metal that is a member of the platinum group. Our rhodium plating price starts at $97 which includes the necessary polish before a piece is plated.

First, have a budget in mind, and the style you’re looking for. Find some inspiration pieces you and your future fiancé like. If you don’t know what kind of rings they like, ask their friends and family to help, and check if they have a Pinterest board of rings. Then, using the budget and style, talk to our designers more in-depth about metal choices, gemstone choices, and more.

Yes, we offer repair services for various types of jewelry. We also us laser weld technology that is 250 times stronger than traditional torch soldering.

No. We frequently create fashion rings as well as necklaces, bracelets, and earrings. These can also be fully customized

We offer a lifetime warranty through Montage that cover sizing, Platinum plating, wear and tear, missing side stones and the center stone. 100% of the ring with no questions asked. However our warranty does not cover complete loss. In this case we suggest getting the jewelry insured via jewelers mutual insurance company.

Yes, we provide financing options to make your purchase easier. Synchrony (12 months with 0 interest and no money down) and a lease to own option)

After discussing the design, we will send you computer renderings of your piece. This includes 2 free revisions. After that, there is a fee for designing. If we change the design completely after the first full design plus 2 revisions, there will be a $150 charge

appraisal is provided with every piece of jewelry over $1500. Please contact us for more information.

We offer an amazing cleaner that is safe on all jewelry and gemstones called Lavish. You can buy it in store. For silver, we sell a special polishing cloth.

We will only deliver you a finished product that we are proud of. We work closely with you throughout the process and require your approval at every step so we are all on the same page and you are 100% satisfied with your design. If for any reason you are displeased with your jewelry piece when you receive it, let us know and we will fix or remake it at no cost to you.

The timeline can vary depending on material availability and design complexity but on average, custom design takes about 2-5 weeks from start to finish.

A synthetic diamond or gemstone has essentially the same chemical composition, crystal structure, optical and physical properties of its natural counterpart. The main difference is that one is grown in a lab in a matter of months or years, and the latter is formed deep inside the earth over the course of millions of years.

For semi custom jobs, which include designs that are slight alterations from our original designs, the minimum is $1000. For fully custom or ornate jobs, the minimum is $1500

Wear your jewelry with pride and not worry! With the purchase of a Montage Jewelry Care plan, your covered item can remain beautiful for years to come. Sizings, Stones and more are all covered, 100%

We offer a wide range of jewelry, including engagement rings, necklaces, bracelets, and custom designs.

In a sense, yes. While Robson’s Jewelers owns the rights to all of our designs, if your custom design is made uniquely for you and very distinct, we are not going to duplicate it. However, for more simplified settings and motifs, we cannot guarantee that the ring will not be recreated and as a courtesy to you we will always try to alter it slightly.

We love to work with your heirloom stones that are from family jewelry. We will do very detailed inspections before we work with your family heirloom stones to guarantee that they can withstand rework without chipping or breaking.

Robson’s Jewelers wants you to love your new purchase. If however you need to return an item we are here to help. We don’t offer refunds, however you do have 14 days of the date of purchase to exchange the unused or unworn item for something else. (This does not include special order or custom items)

Absolutely! Please fill out the form above, and we’ll arrange a consultation at your convenience.

We offer a lifetime warranty through Montage that cover sizing, Platinum plating, wear and tear, missing side stones and the center stone. It does not cover complete loss.

Yes. We do resizing, repairs, laser engraving, appraisals and certifications. Whether you need a cleaning, a stone reset, a watch battery replaced, or a piece completely rebuilt, we can do it. Even Complicated watch repairs.

The cost of the Montage Jewelry Care plan varies depending on the price of the item purchased. Once purchased, there are no hidden fees or deductibles. Shipping charges for repairs are also included with the plan.

We understand sizing can be tricky. Resizing is complimentary the first time on all rings within 60 days of purchase. However, conditions apply to eternity bands because some cannot be resized. In those cases we need to make absolutely sure that we have the correct size before we create the ring. You can purchase a Montgage care plan to cover 100% of the ring going forward.

We will gladly customize one of our pieces to fit you and your style. We do revise designs from other stores as long as the image is not trademarked, we will also make some simple modification to its not an exact duplicate. We specialize in custom design.

Yes! We give you 100% back in your pocket! We offer upgrades on all diamonds as long as they were purchased through us and still have their GIA or AGS certificate. The full value of your original diamond is applied to the upgraded diamond. You must double the diamonds value to get the full original purchase amount.

All ring orders come with one complimentary ring resizing to within one full size. All jewelry is covered under warranty for life against manufacturer defects from Montage warranties. Normal wear and tear and abuse/accidental damage IS covered under this policy. All custom orders are nonrefundable. Once jewelry is completed, balance is required upon completion.

The same custom process of working with a designer and building 3D models applies to wedding rings, as well. We will use the exact measurements of your engagement ring to build your wedding band around it according to the design you want.

There are a few reasons to opt for a synthetic gem over a natural gem. For one, it is a lot more cost effective to go synthetic. Another reason is that it can be a more ethical decision in the way that you are not directly contributing to the mining industry issues and conflicts. That is not to say that it is the only ethical option as there are many ways to leave a positive impact on the mining industry by opting for a natural.

This is very common for silver jewelry and it is called tarnishing. The good news is that tarnish only occurs on the surface and can be polished away. If you want your white metal jewelry to not tarnish, opt for white gold or platinum- neither of these metals will tarnish.

Absolutely not! Our signature laser lock spark is totally safe and cannot harm your wrist or skin in any way.

Yes! Should you want to remove your permanent bracelet, they can easily be removed at home with a common pair of scissors.

We recommend allowing 30 minutes for your forever bracelet bar reservation. This will give you time to choose & purchase your chain and receive your new bracelet. Because we also operate on a walk-in basis, we cannot predict wait times or how many people will be in front of you in line when you arrive. For faster service please book an appointment.

Yes, the TSA does not ask you to remove fine jewelry when you go through security. People with our permanent bracelets have been through airports with no problem.

This is dependent on your lifestyle, but you can keep it on for years if you'd like. If your permanent bracelet breaks or stretches, we will do our best to repair it.

Our metal smiths will weld on a custom fit bracelet to your wrist using a painless, quick and easy process. Because the bracelet is welded on, it does not have a clasp and therefore will "permanently" stay on until you decide to remove it.

No, we offer gold filled, 14k white/yellow/rose and anti-tarnish sterling silver.

Our bracelets range in price from $36 to $334 depending on the chain style you choose. This price includes both the bracelet and the laser lock spark service.

Yes, our handmade gold filled chain is ok to be submerged in water or come in contact with lotions, sunscreens, etc. They will not tarnish. We also sell 14k white, rose and yellow gold bracelets upon request.